Datenschutzerklärung (Privacy Policy)

 

1. General Information

We, Canvas Clarity, take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations (EU GDPR) and the German Federal Data Protection Act (BDSG).

 

2. Data Controller (Verantwortlicher)

The party responsible for data processing on this website is:

• Company Name: [Insert your full legal company name]

• Address: [Insert your German/Registered Address]

• Email: [Insert Support/Privacy Email]

• Represented by: [Insert Name of CEO/Director]

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3. Data Collection on Our Website

• Server Log Files: When you visit our site, the hoster automatically collects and stores information in "server log files" (Browser type, Operating System, IP address, Time of request).

  • Legal Basis: Art. 6(1)(f) GDPR (Legitimate interest in a functional, secure website).

• Contact Forms / Quote Requests: If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions.

  • Legal Basis: Art. 6(1)(b) GDPR (Fulfillment of a contract or pre-contractual measures).

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4. Payment Processing

For orders involving payments, we use secure third-party payment providers (e.g., Stripe, PayPal, Klarna).

• Data Processed: Name, Address, Bank/Credit Card details, Purchase total.

• Purpose: To fulfil your order and prevent fraud.

• Legal Basis: Art. 6(1)(b) GDPR.

• Storage: We do not store your full credit card details on our servers; they are handled directly by the PCI-DSS compliant payment provider.

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5. Shipping & Logistics

For the delivery of physical goods (Holographic Mesh, Glass Film), we transfer your name and address to the commissioned shipping company (e.g., DHL, FedEx).

• Timeline: Please note our standard shipping window is 3 to 45 days depending on the custom nature of the order.

• Legal Basis: Art. 6(1)(b) GDPR.

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6. Your Statutory Rights

According to the GDPR, you have the following rights at any time, free of charge:

• Right to Access: Know what data we have stored about you.

• Right to Rectification: Correct any inaccurate data.

• Right to Erasure ("Right to be forgotten"): Request deletion of your data.

• Right to Data Portability: Receive your data in a machine-readable format.

• Right to Lodge a Complaint: You have the right to contact the relevant data protection supervisory authority (Landesdatenschutzbeauftragter).

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7. Storage Duration

We store your data only as long as necessary for the purpose for which it was collected or to comply with German commercial and tax law retention periods (usually 6 to 10 years for invoices).